Returns are accepted for damaged, defective or incorrect shipments.
Claims must be made within 30 days of receipt of merchandise.
Merchandise must be returned in original packaging.
All returns require a Return Authorization Number.
Packages will not be accepted without an RA#.
The RA# is to be written on the outside of the package.
Customer is responsible for return shipping costs and proof of delivery.
To obtain a Return Authorization Number (RA#) and the proper
shipping address prior to return, please call us toll free in the
US at (800) 810-7424.
You may also send us an Email at CustomerService@info-motion.net.